Who we are
Boltriver is a supplier of fastener assortment kits and custom fasteners, based at No. 2258 Chengbai Rd., Bacheng, Kunshan, Jiangsu, China 215311. Email: suzy@boltriver.com.
Privacy Policy
Last updated: 14 November 2026. This policy explains how Boltriver collects, uses and shares personal information when you visit this website, send an inquiry, or contact us about our products.
Information you give us
When you use the contact form, email or WhatsApp, we receive your name, email address, phone number if you provide it, and the contents of your message. For a quote, this may include product references, photos, drawings, quantities and delivery country.
Technical information
Our website and hosting provider may process technical data such as your IP address, browser and device type, pages visited, referring page and access time. This helps the site operate, stay secure and be maintained.
Cookies
The website may use cookies or similar technology that are necessary for basic operation and security. If we add analytics or advertising tools later, we will update this policy to describe them.
How we use information
We use your information to respond to inquiries, prepare quotations, confirm product contents, pricing and availability, process and deliver orders, provide support, and keep business and legal records.
Sharing information
We do not sell or rent personal information. We may share it with providers that help us run the website, email and communications, and—if you place an order—with production, payment or delivery partners only as needed.
International processing
Boltriver is based in China. Your information may be processed in China and in other locations where our service providers operate, subject to this policy.
Retention
We keep personal information only for as long as reasonably necessary to answer inquiries, complete orders, maintain business records and meet legal or accounting duties. Then we delete or anonymise it where practical.
Your rights
Depending on where you live, you may ask to access, correct, delete or limit the use of your personal information, or object to certain processing. Contact us and we will review and respond to your request.
Security
We use reasonable administrative and technical measures to protect personal information. No website, email or internet transmission is completely secure, so please do not send payment passwords or other highly sensitive data through the form.
External services
This site contains links to services such as WhatsApp. Their providers handle information under their own privacy policies, which we do not control.
Children
This business website is not directed to children, and we do not knowingly collect children's personal information.
Changes to this policy
We may update this policy when our website or practices change. The current version will be posted on this page with a revised date.
Contact us
Questions or requests about privacy: email suzy@boltriver.com, call or WhatsApp +86-13456672994, or write to the address above.